ba79's Privacy Policy

This Privacy Policy ("Policy") is published on behalf of the ba79 platform ("we", "us"). By using the ba79 website, you are considered to have been informed of and to have agreed to the terms of this Policy.

We believe that protecting the privacy of your personal information is a fundamental responsibility. The purpose of this Policy is to clearly inform you about what types of information we collect, how that information is used, with whom it may be shared, and what rights you have regarding your information.

Any information you provide while carrying out activities on the ba79 platform — such as registration, login, deposit, or withdrawal — is governed by this Policy. We never sell your information to third parties without authorisation.

ba79 may collect the following categories of information:

2.1 Information Provided Directly

When you register or open an account on our platform, the information you provide is collected. This includes:

• Full name and date of birth
• Email address and mobile number
• Bank account or mobile banking details (for bKash, Nagad, Rocket)
• National ID or passport number (when identity verification is required)
• Residential address

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and pages visited
• Usage data collected through cookies and similar technologies

2.3 Transaction-Related Information

Information related to deposits, withdrawals, and gaming activity — such as transaction amounts, timestamps, methods, and history — is retained as part of normal service operations.

ba79 uses the information it collects for the following purposes:

• Account Management: To create, verify, and maintain your account and confirm your identity.
• Service Delivery: To process deposits, handle withdrawals, and provide gaming features without interruption.
• Customer Support: To resolve your issues through 24/7 live chat and email.
• Security: To protect against fraud, money laundering, and unauthorised access.
• Legal Compliance: To meet applicable laws, regulations, and regulatory requirements.
• Service Improvement: To analyse and improve the user experience on our platform.
• Promotional Communication: To inform you about relevant offers and updates, subject to your consent.

We do not use your information for any purpose beyond those stated above. If we need to use it for a new purpose, you will be notified in advance and your consent will be sought where applicable.

ba79 does not sell or rent your personal information. However, in certain circumstances, limited information may be shared with third parties:

4.1 Service Provider Partners

Necessary information may be shared with certain trusted third-party partners to ensure services such as payment processing (bKash, Nagad, Rocket, bank transfer), IT infrastructure management, and customer support. These partners may only use the information for the specified purpose and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we will provide only the minimum information necessary.

4.3 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to a successor entity. However, the protections of this Policy will continue to apply and you will be notified in advance.

The ba79 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and activity.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security; these cannot be disabled.
• Functional Cookies: Used to remember language and settings preferences.
• Analytics Cookies: Used to monitor and improve the use of our services.

You can control or reject cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features of the platform.

ba79 has adopted industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transmission on our website is secured through SSL/TLS encryption technology.
• Access Controls: Only authorised personnel have access to your information, and their access is strictly monitored.
• Secure Data Storage: Your information is stored in encrypted form on secure servers.
• Regular Security Reviews: Regular audits are conducted to identify security vulnerabilities in our systems.
• Fair Play Policy: Fraud detection systems are actively operated to ensure the protection of all users.

While we strive to ensure the highest level of protection, it is not possible to guarantee complete security for data transmitted or stored over the internet. However, if a security incident occurs, we will act promptly and notify affected users in a timely manner.

ba79 retains your information only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations.

• Active Account: All relevant information is retained for as long as your account remains active.
• After Account Closure: Certain information may be required to be retained for a specified period in accordance with legal requirements.
• Transaction Records: Financial transaction data is retained for a defined period consistent with legal obligations.

Once the defined period has elapsed, your information is securely deleted or anonymised in a way that makes it impossible to identify you.

As a ba79 user, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of your personal information held by us.
• Right to Rectification: If your information contains any errors or is incomplete, you may request a correction.
• Right to Erasure: In certain circumstances you may request the deletion of your personal information, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Withdraw Consent: You may withdraw consent for any consent-based processing of your information at any time.
• Right to Opt Out of Promotional Communications: You may opt out of marketing communications at any time.

To exercise these rights or submit any request regarding your information, please contact our support team.

ba79 is an adult platform and is operated solely for those aged 21 or older. We do not knowingly collect any personal information from anyone under the age of 21.

Age verification is in place at the time of registration. If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and the associated account will be closed.

If a parent or legal guardian suspects that their child's information is held by us, please contact us.

ba79 reserves the right to change or update this Privacy Policy from time to time. Revisions may be made due to service improvements, technological changes, or legal requirements.

For any significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy.

For your convenience, the date of the most recent update to this Policy will be shown at the top of this page. We recommend reviewing this Policy regularly.

If you have any questions, concerns, or information-related requests regarding this Privacy Policy, please contact our support team. We are available to respond in both Bengali and English, 24/7.

We are always committed to protecting your privacy and will process your requests as quickly as possible. ba79 sincerely appreciates your trust.